Message AUTOMATION

Can I change the mobile number through which Instant Messages are sent: Yes you can change it. However, at one time only one can be used.

What can I send with 1 credit: 1 Credit includes a text and a file of any type - pic, pdf, doc, etc.

For a Single Count Plan: 1 Credit is equal to a text or a file of any type - pic, pdf, doc, mp4, etc.

What happens when I use up all my credits:  There is no monthly cap. You can use all monthly credits at one go and then buy another plan.

​What happens to unused credits: Unused credits have to be consumed within your plan validity.

​Can I attach files from Google Drive: Yes you can attach any type of file from Google Drive or any FTP\Web Server.

​How many Instant Messages can be sent in a day: There is no technical limit, however too many in a single day can violate their policy.

​What's the speed of sending Instant Messages: Speed varies from 100-500/hour depending upon the size of the attachment. Only text is faster. You can send upto max 500/hour messages in a day if the message has a text only. 

​Do you need a phone for sending Instant Messages: Yes a phone with an application & internet is required when sending instant messages.

What happens if the App Provider bans my number: We will provide you with complete guidelines to prevent banning & recovery. 

​Is there anything to be installed on my PC: There is no software to be installed anywhere. We will provide a Google Sheet which can be operated through your Gmail/Google Workspace account by you or any person authorized by you. The computer need not be on for sending messages. 

Virtual Assistant with Incoming Gateway: Can only function with a valid outgoing gateway

All Basic Apps & Premium Apps (Email Version) will function only with a valid WhatsApp Automation Gateway Plan

Please do not use a New number for sending messages on WhatsApp, the number should be old more than 3 months. A new number has more chances of getting banned by WhatsApp. 

In case you are sending a Video file, MP4 File up to size 5MB with a Text in Multi Count Plans i.e. 48k, 96k, or 4k Plan each message will be counted as a credit 

Please Note, if your clients or customers spam you. Your number will get banned by Whatsapp and we stand not responsible for the same. 

We offer no Refunds if you don't follow the guidelines as stated by the CEOITBOX Team. 

​For any other questions please call: 9811958484 or email: anurag@ceoitbox.in